INFORMATION & FAQ

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

All orders are processed within 2 business days of receiving them. Shipping within Australia should take no longer than 5 business days. All orders will be sent via registered post with tracking information.

 

. CAN I CHANGE MY ORDER AFTER IT’S PROCESSED?

Unfortunately, you can not change your order after you've processed it. Although after you have received the order you can exchange an item if you are not 100% happy. You can read our ‘returns & exchanges’ policy in                                              

 

 WHAT METHODS OF PAYMENTS DO WE ACCEPT?

We accept PAYPAL payments. Please note you can pay with your credit card using PAYPAL even if you do not have a PAYPAL account.

 

DO YOU OFFER RETURNS OR EXCHANGES?

Yes we do offer returns and exchanges. You can read our ‘returns & exchanges’ policy

on each items product page or in                             

 

CAN I PRE ORDER? 

Yes, we do take pre orders on selected items that are indicated. Just email info@folkandnido.com your information for the product you are wanting to purchase and we will arrange for delivery asap.

 

PRIVACY POLICY

All personal information shared with folk & nido is used solely to conduct our business. Any personal information shared with folk & nido will not be shared with any third parties. folk & nido does not collect or record any credit card details you may provide when purchasing products from our website. Your credit card details are processed by PayPal.

 

INTERNATIONAL SHIPPING

Please contact info@folkandnido.com for details.

 

COLLABORATION & WHOLESALE

We would love to hear from you... Please contact Teniele at info@folkandnido.com

 

CARE

Please see each individual product page for a complete list of care instructions. 

 

ANYTHING WE MISSED?,,,,,

Just email us at info@folkandnido.com and we will assist your enquiry asap.